Privacy Policy

Who we are

Our website address is www.swedenrelocators.se

We periodically update this Privacy Policy and it’s the client’s responsibility to check our updated terms.
Last Update: 2024-07-22

SWEDEN RELOCATORS is committed to protecting your privacy. This Privacy Policy applies to our websites www.swedenrelocators.se and www.futureconcerns.se and our mobile app available on App Store/Play store, our online clients portal, and our services available on our website. This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding the use, access, and correction of your personal information. By using the Websites or the services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the services.

1- Private Policy

1.1- Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. This helps you to always be aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed. Your continued use of the Websites, the services, and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.
1.2- Contact Us
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at support@swedenrelocators.se or by mail to SWEDEN RELOCATORS, Amiralsgatan 86E 214 37 Malmö, Sweden.

2- The data we collect

2.1- When You Visit our websites
You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites or register for the services, we request that you provide Personal Information about yourself, and we collect Navigational Information.
2.2- Third-Party Advertising
Not Applicable
2.3- Personal Information
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
2.4- Navigational Information
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.
2.5- Payment Information
We collect and process payment information from you when you pay for our services, including credit card numbers and billing information, using third-party PCI-compliant service providers (Stripe). Except for this, we do not collect directly Sensitive Information from you.
2.6- Information About Minors
The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at support@swedenrelocators.se, so that we may delete the information.
The client can provide information about minors when required for immigration and relocation purposes.

3- How We Use the Information We Collect

3.1- Compliance with Our Privacy Policy
We use the information we collect only in compliance with this Privacy Policy.
3.2- We Never Sell Personal Information
We will never sell your Personal Information to any third party.
3.3- Use of Personal Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to (a) send information to you that we think may be of interest to you by post, email, or other means; (b) send you marketing communications relating to our business,
3.4- Use of Navigational Information
We use Navigational Information to operate and improve the Website and the services. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about SWEDEN RELOCATORS AB.
3.5- Service Providers
We employ other companies and people to provide services to visitors to our Websites, our customers, and users of the services and may need to share your information with them to provide information, products, or services to you.
3.7- Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a geo-location data) is collected on our Websites and it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If you have any questions about the security of your Personal Information, you can contact us at support@swedenrelocators.se
3.8- Retention of Personal Information
We retain the Personal Information that you provide us as long as we consider it potentially useful in contacting you about our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in 7.1″ below.
3.9- International Transfer of Information
To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy shall apply even if we transfer Personal Information to other countries.
3.10- Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by SWEDEN RELOCATORS AB on the Websites and the services. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
3.11- Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

4- Services Payment

4.1- Client Portal
We use our own server to store information and documents of the clients. We and clients both save information on client profiles available on our web portal and app with the permission of the client and the client is responsible for User Credentials (Username-Password). We are using the best available tools to protect clients’ information and data. We don’t use any private information for any purpose except the purpose of clients’ signed power of attorney. Information that we collect and manage using the services for our own marketing belongs to us and is used, disclosed, and protected according to this Privacy Policy.
4.2- Housing Solutions
Our customers use the services to list rental properties on web pages that people can visit to learn more about their properties. The company does not control the content of these web pages or the types of information that our customers may choose to collect or manage using the services. That information belongs to them and is used, disclosed, and protected by them according to their privacy policies and is not subject to this Privacy Policy. SWEDEN RELOCATORS processes our customers’ information as they direct and in accordance with our agreements with our customers, and we store it on our service provider’s servers, but we do not have control over its collection or management. We have no direct relationship with individuals who provide Personal Information to our customers. The company acknowledges that you have the right to access your Personal Information. Our customer’s control and are responsible for correcting, deleting, or updating information they have collected from you using the services. If requested to remove data, we will respond within a reasonable timeframe. We may work with our customers to help them provide notice to their visitors about their data collection, processing, and usage.
SWEDEN RELOCATORS collects information under the direction of its customers and has no direct relationship with the individuals whose Personal Information it processes. If you are a customer of one of our customers and would no longer like to be contacted by one of our customers that use our services, please contact the customer that you interact with directly. We may transfer Personal Information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.
On our portal, you have access to your profile and you can delete it anytime if you are not taking our services
- 4.2.1- Customers Support
- Our customers use the services to access content such as webinars, education materials, and immigration information. This content is subject to this privacy policy.
- We use the information collected through our services by our customers for the following purposes: (a) to provide the services (which may include the detection, prevention, and resolution of security and technical issues); (b) to respond to customer support requests; and (c) otherwise to fulfill the obligations under the Customer Terms of Service.

5- Opting Out Information

5.1- Reviewing, Correcting, and Removing Your Personal Information
Upon request company will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by SWEDEN RELOCATORS or third parties

To exercise any of these rights, please contact us at support@swedenrelocators.se or by mail to SWEDEN RELOCATORS, Amiralsgatan 86E 214 37 Malmö, Sweden. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
5.2- Anti-Spam Policy
Our Acceptable Use Policy, among other things, prohibits the use of the service to send unsolicited commercial emails in violation of applicable laws and requires the inclusion in every email sent using the service of an “opt-out” mechanism and other required information. We require all of our customers to agree to adhere to the Acceptable Use Policy at all times, and any violations of the Acceptable Use Policy by a customer can result in immediate suspension or termination of the service.
5.3- Anti-Spam Policy
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our e-mails, by sending us an email at support@swedenrelocators.se, or by sending us postal mail to SWEDEN RELOCATORS, Amiralsgatan 86E 214 37 Malmö, Sweden. Customers can receive regular emails regarding their services, unsubscribing can stop all future emails.

6- Navigational Information

6.1- Cookies
SWEDEN RELOCATORS and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the services, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Service or Websites you visit. SWEDEN RELOCATORS keeps track of the Websites and pages you visit within the company, in order to determine what portion of the company Website or services is the most popular or most used. This data is used to deliver customized content and promotions within the SWEDEN RELOCATORS Website and services to customers whose behavior indicates that they are interested in a particular subject area.
6.2- Log Files
We may collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. This information is used by the company for the operation of the service, to maintain the quality of the services, and to provide general statistics regarding the use of the Company Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

7- Profile Deletion Access

7.1- Profile
At Sweden Relocators, we prioritize your privacy. You have full access to the personal data you have provided. You can delete your profile at any time, which will result in the complete removal of all your data from our system.Additionally, if there is no login activity for a period of 12 months, your profile will be automatically deleted.
If you have any questions or need assistance, please contact our support team.